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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Turkish Mccants

August 2, 2023

5  out of  5 rating by Turkish Mccants
"Hailey was extremely helpful and very pleasant. She made the entire process very easy. Would highly recommend to anyone I know."

Desiree Jackson

July 11, 2023

5  out of  5 rating by Desiree Jackson
"She was great and very informative"

Jane Warlick

March 13, 2023

5  out of  5 rating by Jane Warlick
"Agent Haley was very kind and patient. She took alot of time with me to get me the best quote for my car and homeowners insurance. Very pleased with my new insurance company 💜😊 Jane Warlick"

Valentino Lockhart

March 13, 2023

5  out of  5 rating by Valentino Lockhart
"Overall great experience!"

Jennifer Evans

February 27, 2023

5  out of  5 rating by Jennifer Evans
"Great customer service. Haley was very helpful and patient. Overall great experience."

Jermaine Harrison

February 17, 2023

5  out of  5 rating by Jermaine Harrison
"The was very courteous and helpful. She made the process very easy."

Archie Knight

December 21, 2022

5  out of  5 rating by Archie Knight
"Nice fokes"

Shalaine Hill

November 18, 2022

5  out of  5 rating by Shalaine Hill
"Haley is the best. She was so very very patient with me. Everyone needs to be like her. Thx Haley!!!"

Bridget Chappell

November 5, 2022

5  out of  5 rating by Bridget Chappell
"Haley was very friendly, helpful, and professional. She found us an affordable policy with excellent coverage. My family was very pleased with the service she provided!"

Melvin Boone

September 23, 2022

5  out of  5 rating by Melvin Boone
"Great place"

Shirley Washington

September 16, 2022

5  out of  5 rating by Shirley Washington
"Professional services from Haley of Zachary Cantrell State Farm Insurance. Very knowledgeable and attention to detail! Follow-up was in timely manner. Thank you!"

Alex Jimmerson

May 12, 2022

5  out of  5 rating by Alex Jimmerson
"Great customer service!"

Vickie James

May 2, 2022

1  out of  5 rating by Vickie James
"Completely incompetent. Do not trust anyone in that office!!!!!!! They'll never complete any of your request, make changes without your knowledge , but will call you like clockwork to make a payment. I've been with State Farm 15 years I can't believe what I've had to go through in 7 months since switching from my beloved State Farm agency Jim Young in North Carina 😢I did come in the office and after an hour I got no answers and when I became frustrated rather than taking responsibility for their plethora of mistakes I was told there are 20 other agents in Macon and if I didn't leave the law would be called. So as this office suggested to me not 30 minutes ago TAKE YOUR BUSINESS ELSEWHERE. THEY WILL F#!@ UP EVERYTHING"

Ayo G

May 2, 2022

5  out of  5 rating by Ayo G
"Excellent service!! I simply cannot say enough about how my insurance needs are always amply taken care of anytime I call or visit this office. The office staff is super competent, pleasant and professional. Glad to have them here in Macon."

The Bronx

February 4, 2022

5  out of  5 rating by The Bronx
"Haley Cantrell did a quote for me today, it was so fast and easy and I didn't feel pressured to make the decision right away(like alot of agencies do). She explained everything thoroughly and even threw in some number that I hadn't asked for that proved to be extreamly helpful. Very kind, personal, helpful and professional. Strongly recommend"

John Atterberry

September 30, 2021

5  out of  5 rating by John Atterberry
"My insurance agent IS Zachary Cantrell, he was able to help me with my personal and business insurance needs. When it came to the business insurance Zachary's quick response time to a critical need was beyond what was expected. You never need insurance until you need it and Zachary has made sure we have the right coverage for all our needs. Would highly recommend his agency."

Donna Mauro (Hippie Chic)

May 4, 2021

5  out of  5 rating by Donna Mauro (Hippie Chic)
"Just a wonderful company with amazing employees.."

Jackie Dickerson

February 1, 2021

5  out of  5 rating by Jackie Dickerson
"Zachary Cantrell agency are the best! They have saved me so much money on our car and home owners insurance. They are always very responsive and friendly. Call them if you ever need any insurance!! You won’t be disappointed."

Albert McManus

January 29, 2021

5  out of  5 rating by Albert McManus
"Our family was consolidating insurance from different companies and we were very happy with Zachary Cantrell’s office. Everyone I talked with was VERY friendly, polite and professional. We went with State Farm for the value and solid reputation, and having a family owned and operated office is a plus to me. If anyone is looking for good insurance and great service I highly recommend Zachary Cantrell’s office!"

Jay Sales

April 14, 2020

5  out of  5 rating by Jay Sales
"Great to work with Zachary . I was searching for new home and auto insurance, not only did he give me good coverage for both, but also saved me alot of money."

Nakina Clark

March 30, 2020

5  out of  5 rating by Nakina Clark
"Haley Cantrell is awesome Agent. Haley deserves a raise!!!!!....She have demonstrated great customer service & her follow up skills are sharp. I was having a nightmare with State Farm, until...... Haley went above and beyond to make sure my account was setup correctly & etc. I am so happy that Haley is my agent for State Farm."

Monica Natasha

October 10, 2019

5  out of  5 rating by Monica Natasha
"Wow, wish I could give them more stars!!! Shopping for insurance can be daunting. Usually I always go the cheaper route. Not only did I get an upgrade, as far as adding more to my policy, but I still ended up saving money. I look forward to doing more business with the Cantrell's in the future. Thanks again to you & your staff."

Ellene Cantrell

October 3, 2019

5  out of  5 rating by Ellene Cantrell
"Personal service , very professional, dependable and knowledgeable."

Thomas Cantrell

October 2, 2019

5  out of  5 rating by Thomas Cantrell
"Best auto insurance I ever had! Says a lot, since I'm in my seventies"

Classie Johnson

August 22, 2019

5  out of  5 rating by Classie Johnson
"Zachary is the best agent that I've ever had. He and his staff are very professional and friendly. If you have insurance and you're looking to lower your rates or if you need insurance, give him a call. They are AMAZING!!!"